Crisis Management in the Digital Age
Course Date: Friday, March 22nd
Course Times: 9:00 A.M.- 12:00 P.M.
Certificate Hours: 3
Location: UMSL North Campus
Why should you take this 3-hour intensive?
Something unexpected has impacted your business. A fire, natural disaster, crime, disgruntled employee or even a social media mishap – the possibilities are endless. In these instances communication is vital.
In this session, you will learn to identify a crisis, gain an understanding of incident command, develop a crisis checklist for your business and learn to identify key communication channels to help you respond calmly and effectively.
Who is this class for?
This class is for anyone wants to take their communication and mitigation strategies to the next level in case of a crisis.