A Salesforce Crash Course- Business Strategy in the Digital Era

Course Date: Saturday, October 19th

Course Time: 9:00 A.M.- 5:00 P.M.

Certificate Hours: 7


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Why should I take this workshop?

Thinking about a career in tech but not sure where to start? Want to know to connect with your customers and make data driven decisions for your organization or business? If you feel that learning in-demand tech skills can take your career or business to the next level then this course is for you.

Over 3.3M jobs will be created within the Salesforce ecosystem by 2022 at more than 150,000 companies around the world. Through experience and certifications you can become qualified to tap into this incredible demand of high paying jobs or increase your skills to grow in your current role.

During this one-day workshop, we will give you an overview of Salesforce, introduce you to roles that exist in the ecosystem, and teach you how to use the Sales Cloud to track prospective clients, manage accounts and opportunities, manage their workflow, communicate with clients, and run reports.

What will I take away from this workshop?

Students who attend this one-day workshop will leave with the basic knowledge of the Salesforce platform, it’s basic data structure, and will understand the primary business value that each major Salesforce Cloud offers.

Students will also know how to:

  • Manage users and data
  • Manage basic org configuration
  • Create email templates
  • Create reports and dashboards
  • Apply and use Chatter
  • Understand the Salesforce implementation and maintenance life cycle
  • Extend Salesforce functionality beyond basic configuration

Who should take this workshop?

You should sign up for this workshop if:

  • Your company uses Salesforce and you are looking to expand your role and skillset to provide more value to your organization
  • You want a better paying job and are looking for a path to obtaining the skills you need
  • You manage sales or customer service for an organization and are interested in learning how Salesforce can help you connect with customers and increase sales.

What should I know before I come to class?

A basic understanding of Salesforce is ideal but not required. Students should create a free account at trailhead.salesforce.com, Salesforce’s free online learning platform, prior to class to have access to a Salesforce development org.


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*Note: Curriculum is subject to change from description based on market needs
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